HANDYMAiN Pro

Privacy Policy for Calling, Texting, and Emailing (A2P 10DLC Compliance)

Last updated: June 16, 2026

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide to us when you interact with us through calls, texts, and emails. We adhere to A2P 10DLC compliance to ensure secure and trustworthy communication. HANDYMAiN Pro is operated by Eric Swenson.

2. Information We Collect

Personal Information: When you opt-in to receive our communications, we may collect personal information such as your name, phone number, and email address.

Communication Data: We may collect data regarding your interactions with our calls, texts, and emails, including message delivery, response times, and content.

Consent Information: We maintain records of your consent to receive communications, as required by A2P 10DLC regulations.

3. How We Use Your Information

Communication: We use your information to send updates, project status notifications, appointment reminders, invoices, estimates, and other relevant business communications via calls, texts, and emails.

Service Improvement: Your data helps us improve the effectiveness and relevance of our communications.

Legal Compliance: We use your information to comply with A2P 10DLC and other relevant regulations.

4. Data Sharing

Third-Party Providers: We may share your information with third-party service providers who assist us in delivering communications, including Twilio for SMS and voice services. These providers are bound by confidentiality and are required to comply with A2P 10DLC regulations.

Legal Requirements: We may disclose your information if required by law or in response to legal processes, including to comply with A2P 10DLC requirements.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. Our security practices are aligned with A2P 10DLC compliance standards.

6. Your Rights

Opt-Out: You may opt out of receiving communications at any time by replying STOP to any text message, or by contacting us directly.

Access and Correction: You have the right to access and correct your personal information at any time.

Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain records.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Eric Swenson
Email: eric@handymainpro.com
Phone: (850) 812-4672
HANDYMAiN Pro